Account & Security

import { Aside } from “@astrojs/starlight/components”;

The Account settings page allows you to manage your user credentials, invite and remove store members, generate scan-to-login QR codes, update your registered email address, and manage account lifecycle settings.

Quick Summary

• Navigation path: Settings > Account (or App Drawer > Account)
• Access requirements: Signed in as a registered user (Store Owner or Operator)

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1. Store Access & Members

Store owners can manage staff and administrative access for the store.

Role	Permissions	Member Management
Owner (o)	Full access to all store features, settings, financial reports, and billing.	Can invite and remove members.
Operator (m)	Operational access to orders, tables, checkout, and inventory.	Cannot remove other members.

Inviting a New Member

1. Open Settings > Account.
2. Scroll to the Store Members card and tap Invite member (➕).
3. Enter the member’s email address and select their assigned role.
4. Tap Save to send the invitation.

Removing a Member

1. In the Store Members list, find the user you wish to remove.
2. Tap the Delete icon (🗑️) next to their name.
3. Confirm deletion in the pop-up prompt.

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2. QR Scan Login

QR Scan Login allows you to securely sign in to web browsers, desktop terminals, or secondary tablets without manually typing your password.

1. Open the QR login prompt on the target device.
2. Scan the displayed QR code using your mobile device running QUEUE POS with an active logged-in session.
3. Confirm the login handshake to authenticate the target device immediately.

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3. Password & Email Management

Requesting a Password Reset Email

1. In Settings > Account, locate the Account Settings section.
2. Tap Request password reset email.
3. A password reset link will be sent to your registered email in your staff member’s preferred language.

Updating Registered Email Address

1. Tap Update email address.
2. Enter your New Email Address and confirm your Current Password.
3. Tap Update.
4. Check your new email inbox and click the verification link to complete the change.

If your session has expired, the system will prompt `Please sign in again to verify your identity` before allowing sensitive email changes.

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4. Delete Account

Deleting your account schedules your personal user data and authentication credentials for permanent deletion.

Account Deletion Workflow

1. In Settings > Account, tap Delete account (highlighted in red).
2. Enter your Current Password to verify your identity.
3. Tap Confirm deletion.
4. The system records a deletion request timestamp and automatically signs out of the current session.

Cancelling an Account Deletion Request

If you change your mind after requesting account deletion:

• Simply sign in again with your email and password.
• Logging into your account automatically cancels the pending deletion request and restores full normal access.

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Troubleshooting & FAQs

Issue / Error	Cause	Solution
”Wrong password” during deletion or email update	The password entered does not match your current login credentials.	Re-enter your current password carefully or reset your password first if forgotten.
”Email already in use”	The target email address is already registered to another QUEUE account.	Use a different email address or log into the existing account.
”Requires recent login”	Too much time has passed since you last authenticated.	Sign out, log back in, and immediately retry updating your email.
Cancelled deletion request	Logging in after requesting deletion.	Signing in automatically cancels any pending deletion request.