Downloading B2B E-Invoices

After completing a checkout in QUEUE POS and issuing an e-invoice with a Tax ID, if you need to download the e-invoice file to provide to a consumer, you can do so on the day after the invoice was issued by visiting the E-Invoice platform.

Step 1: Log in to the E-Invoice platform

Log in to the E-Invoice platform as a Business Operator.

Step 2: Enter the Query Page

Navigate to Business entity function menu > Query and download > Invoice inquiry/printing/download.

Step 3: Set Query Conditions

After entering the query page, fill in the fields based on the invoice information you wish to find:

• Invoice Period: Select the period the invoice was issued.
• Invoice Number: Entering the invoice number allows for a faster search!
• Input: Invoices received by your store when purchasing items with your company tax ID (e.g., procurement, business expenses).
• Output: Invoices issued by your store to consumers (including those with a Tax ID).

Step 4: Click Search

Step 5: Select and Download the File

Find the invoice you wish to download in the query results list below:

1. Select the checkbox for that invoice.
2. Click Download PDF file or Download e-Invoice certificate (5.7) based on your desired format:
   • Download PDF file: E-Invoice Certificate “Format 2,” length 29.7 (±3%) cm.
   • Download PDF file (A5): E-Invoice Certificate “Format 2,” length 14.85 (±3%) cm.
   • Download E-Invoice Certificate (5.7): E-Invoice Certificate “Format 1” (the common thermal paper roll style).

Tip

Why can’t I find the recently issued invoice? According to Ministry of Finance regulations, invoices must be uploaded within 48 hours at the latest. If you search immediately after checkout, the platform may not have updated yet. Please check again on the “following day.”

Note

1. If an invoice has been “Voided,” it will still appear in the search results, but the status will be marked as “Voided.” Please verify that the invoice status is correct before downloading and filing!
2. Only invoices with a Tax ID (B2B) can be downloaded; B2C invoices cannot be downloaded from the platform.

By following these steps, you can obtain the electronic file for an invoice with a Tax ID. If you encounter any technical issues with the platform during the process, we recommend calling the Ministry of Finance customer service hotline at (0800-521-988).