Rental Printer

QUEUE POS offers a short-term rental plan for printers, allowing temporary pop-up stores, exhibitions, or markets to issue and print electronic invoices even when operating outside a fixed location.

Rental Pricing Scheme

Item	Price	Notes
Weekdays (Mon to Fri)	$200/Day	Excluding shipping and paper roll costs
Weekends (Sat, Sun & Public Holidays)	$250/Day	Excluding shipping and paper roll costs

Note

Rental Period Limit: The collection and return dates are the day before and the day after the usage period.

• Example: If the usage period is Saturday to Monday (3 days), the rental fee is $700. You may collect the printer as early as Friday, or arrange a courier pick-up, and must return it no later than Tuesday.
• If you need to advance or postpone the collection or return dates, the additional days must be added to the rental usage period and calculated in the rental fee.

Available Rental Printer Models

The following two models are currently available for pop-up stores:

• EPSON M10 Bluetooth Printer
• STAR TSP100 USB (TSP143IIIU) Printer
• EPSON M30III Bluetooth + Type-C Printer

Note

Since pop-up stores primarily use Bluetooth or USB connections, one printer can only connect and be used with one device (phone or tablet) at a time. This is unlike Ethernet-connected printers, which support multi-device printing. Please take special note of this limitation.

Step 1: Printer Pairing and Connection Setup

Please follow the steps below to complete the hardware pairing and software connection based on the model you have rented.

1.1 EPSON M10 Bluetooth Printer Setup

This model pairs with a phone or tablet via Bluetooth.

1. Power On and Load Paper: Ensure the printer is powered on and the paper roll is correctly loaded.
2. Bluetooth Pairing: On the phone or tablet you will use for QUEUE POS, go to Settings > Bluetooth, and select TM-m10 white from the device list to complete the connection.
3. Add Printer in App: Open the QUEUE Cloud POS App, go to Settings > Printing > Printers > and tap + Add Printer.
   • Name: Enter Rental Bluetooth Printer (or another custom identifiable name).
   • Printer type: Select Epson TM.
   • Printer paper width: Select 58mm.
   • Establish Connection: Tap the magnifying glass search icon next to the Port field. Search results will appear below the field. Please select the result showing TM-m10 white BT:00:01:90:C4:7F:72 to establish the link.
   • Test and Save: Tap Self test; once the printer successfully prints a test receipt, tap Save.

1.2 STAR TSP100 USB Printer Setup

This model connects to a phone or tablet via a USB cable.

1. Power On and Load Paper: Ensure the printer is powered on and the paper roll is correctly loaded.
2. USB Connection: Use a data-transfer capable USB cable. Plug the USB-A end into the USB port on the back of the printer, and the other end into the charging port of the phone or tablet you will use for QUEUE POS to connect.
3. Add Printer in App: Open the QUEUE Cloud POS App, go to Settings > Printing > Printers > and tap + New printer.
   • Name: Enter Rental USB Printer (or another custom identifiable name).
   • Printer type: Select Star Micronics.
   • Printer paper width: Select the required width (for electronic invoices, select 58mm).
   • Establish Connection: Tap the magnifying glass search icon next to the Port field. Search results will appear below the field. Please select the result showing tsp 100IIIU to establish the link.
   • Self test and Save: Tap Self test; once the printer successfully prints a test receipt, tap Save.

1.3 EPSON M30III Bluetooth + Type-C Printer Setup

This model can be paired with a phone or tablet via Bluetooth or a Type-C cable.

Pairing via Bluetooth:

1. Power On and Load Paper: Ensure the printer is powered on and the paper roll is correctly loaded. Keep the printer cover open (do not close it).
2. Set Printer Mode: Long press the Feed button until the paper light flashes, then release. Pull the paper roll out slightly and close the printer cover. The printer will print “Next Action.”
3. Switch to Bluetooth Mode: Press the Feed button once, then long press it again until “Bluetooth Interface” is printed. The Bluetooth light will start flashing, indicating it is ready for pairing.
4. Bluetooth Pairing: On the phone or tablet you will use for QUEUE POS, go to Settings > Bluetooth, and select TM-m30III_000275 from the device list to complete the connection.
5. Add Printer in App: Open the QUEUE Cloud POS App, go to Settings > Printing > Printers > and tap + Add Printer.
   • Name: Enter Rental Bluetooth Printer (or another custom identifiable name).
   • Printer type: Select Epson TM.
   • Printer paper width: Select the required width (for electronic invoices, select 58mm).
   • Establish Connection: Tap the magnifying glass search icon next to the Port field. Search results will appear below the field. Please select the result showing TM-m30III_000275 A6:D7:3C:AF:09:BD to establish the link.
   • Test and Save: Tap Self test; once the printer successfully prints a test receipt, tap Save.

Pairing via Type-C Cable:

1. Power On and Load Paper: Ensure the printer is powered on and the paper roll is correctly loaded.
2. Type-C Connection: Use a data-transfer capable Type-C cable. Plug the Type-C end into the port on the back of the printer, and the other end into the charging port of the phone or tablet you will use for QUEUE POS.
3. Add Printer in App: Open the QUEUE Cloud POS App, go to Settings > Printing > Printers > and tap + Add Printer.
   • Name: Enter Rental USB Printer (or another custom identifiable name).
   • Printer type: Select Epson TM.
   • Printer paper width: Select the required width (for electronic invoices, select 58mm).
   • Establish Connection: Tap the magnifying glass search icon next to the Port field. Search results will appear below the field. Please select the result showing TM-m30III USB:584257550002750000 to establish the link.
   • Test and Save: Tap Self test; once the printer successfully prints a test receipt, tap Save.

Step 2: Designate Printing Path (Important)

After successfully pairing the printer, you must specify the rented printer as the designated printer for the current device (phone or tablet) within QUEUE to ensure successful printing.

1. Access Device Settings: In the QUEUE Cloud POS App, go to Settings > Devices.
2. Select Current Device: Tap to select the device you are currently using (usually marked with an asterisk and a bold border at the top).
3. Set Invoice and Receipt Printer:
   • Enable the Payment station option.
   • For Receipt printer, select the Rental Bluetooth/USB Printer you set up.
   • For Invoice printer (if e-invoice is required), select the Rental Bluetooth/USB Printer.
4. Set Worklist Printer:
   • Enable the Override worklist printer option.
   • Select the Rental Bluetooth/USB Printer, or set it to Disabled as required.
5. Set Orderlist Printer:
   • Enable the Override checklist printer option.
   • Select the Rental Bluetooth/USB Printer, or set it to Disabled as required.
6. Save Settings: Tap Save.

Step 3: Order Confirmation

After completing all configuration steps, you can proceed with a live order to confirm all tickets are printed correctly by the rented printer.

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Need Further Assistance?

If you encounter any issues during the setup process, please feel free to contact us via QUEUE POS Official LINE.