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Payment

QUEUE makes payment a breeze, whether your customers are settling up with cash, credit, or a friendly wave. Customize your payment settings to ensure smooth and secure transactions for everyone.

Payment Options to Match Your Flow

OptionDescription
Payment on master device onlyRestrict payment actions to designated master devices. This adds a layer of security and control over financial transactions.
Expanded payment typesDisplay all payment types visibly on the payment page. This can speed up selection but might take up more screen space.
Swipe to pay on amountRequire a swipe gesture to complete payment for selected payment types. This can help prevent accidental completions.
Receipt styleSelect how the receipt information should be displayed after an order payment is completed.
Number of customersShow the number of customers and the average per customer

Service chanrge

OptionDescription
Enable service chargeAutomatically apply a service charge to relevant order types.
PercentSpecify the default service charge percent that will automatically be applied to orders
Quick orderEnable if service charge should also apply to Quick orders

Gratuity

OptionDescription
Enable gratuityAllow staff to add tips during checkout.
Gratuity type- Amount: Specific amount or - Expanded: A list of options

Other options

OptionDescription
Allow amount order splitPermit splitting orders based on amount, useful for multiple customers or payment types.
Enable credit card paymentAccept manual credit card payments (note: for external terminals, see separate documentation).
Allow payment type change for completed ordersGrant staff the ability to modify payment types for completed orders, with a warning about potential limitations.

Additional Tips for Smooth Transactions

  • Swipe to pay on amount can help prevent accidental payment completions.
  • Expanded payment types can speed up selection but might take up more screen space.
  • Consider using service charge and tips to enhance staff earnings and customer satisfaction.
  • Allow amount order split for flexibility in handling multiple payment scenarios.
  • Use credit card payment options responsibly and securely.
  • Exercise caution when changing payment types for completed orders, as it may not update price modifiers or discounts.