Orders
QUEUE lets you customize the ordering process to fit your unique flow, whether you’re serving up lightning-fast coffees or leisurely sit-down meals.
Choosing Your Order Types
| Order Type | Description |
|---|---|
| Quick orders | Perfect for speedy transactions where orders don’t need to stay open or sync across devices. Think takeaways or fast-casual spots. |
| Tab orders | Ideal for longer dining experiences where orders stay open, sync across devices, and can be added to over time. Perfect for restaurants and bars. |
| Order sections | Group orders together based on tables, order types, or any other way that makes sense for your business. |
Keeping Things Organized
| Option | Description |
|---|---|
| Incremental order numbers | Give each order a unique number for easy tracking across worklists, checklists, and reports. |
| Random start nunber (1 - 500) | Enable if you want each closing to reset to a random number. This can help prevent anyone to estimate your number of orders throughout the day. |
| Incremental work order numbers | Assign a unique number to each order execution for even more detailed tracking. |
Ordering Options
| Option | Description |
|---|---|
| Allow on hold | Temporarily pause items within an order without removing them completely. |
| Allow paid orders to stay open | Keep track of seating availability and duration, even after payment. |
| Show order subtotal | Display order subtotals on the order section overview for a quick glance at totals. |
| Scheduled | Allow orders to be marked as scheduled with a schedule date. |
| Stay on cart after executed | Choose whether the app returns to the main screen or stays on the cart page after order execution. |
| Require # of customers | Force your staff to explicitly specify the number of customers for for an order |
| Product option sorting | Select how product option on an cart item level is sorted. Either based on menu sorting order or as added |
Menu
| Option | Description |
|---|---|
| Show item price in Menu | Display variant prices directly in the menu for customer clarity. |
| Enable order tags | Assign tags to orders for operational efficiency and detailed reporting. |
| Enable combo items | Create items that bundle multiple items and rules together, saving time and streamlining order taking. |
| Barcodes | Enable barcode support |