Product Options
Product options are like delightful add-ons that enhance your menu items! Think of them as extra toppings, sauce choices, size changes, common notes, or even discounts for a single item. These options can satisfy customers’ personalized needs while optimizing the ordering process.
Organizing Options with Categories: Keeping it Tidy! ️
Section titled “Organizing Options with Categories: Keeping it Tidy! ️”Product option categories are like kitchen shelves that help you organize your add-ons in a logical way. Think of them as groups like “Sweetness”, “Ice Level”, “Toppings”, or “Discounts”. Categories connect product options to specific products and variants, making it easy to manage your menu.
| Option | Description |
|---|---|
| Name | Give your category a clear name (e.g., “Sweetness”, “Ice Level”, or “Toppings”). |
| Quantity | Choose the minimum and maximum number of options customers can pick from this category (e.g., for a pizza with 1-3 topping choices, set “Min” to 1 and “Max” to 3) |
| Custom Color | Pick a color to quickly identify this category while taking orders and in reports. |
| Exclude from Stores | If you have multiple locations, you can hide this category in specific stores (e.g., exclude large sizes for smaller cafes). |
Example:
Imagine you have a “Pizza” product and you create a “Toppings” product option category for it. You can set the “Quantity” to 1-3, which means customers can choose from 1 to 3 toppings from the “Toppings” category for their pizza.
Configuring Product Options
Section titled “Configuring Product Options”Product options are the specific choices customers can make, such as “Less Sugar”, “No Sugar”, “Add Pearls”, “Add Cheese”, or “Large Size”
| Option | Description |
|---|---|
| Name | What you call this extra choice (e.g., “Less Sugar”, “No Sugar”, “Add Pearls”, “Add Cheese”) |
| Internal product code | A custom label to track how often this option is chosen in your reports (optional) |
| Custom Color | Pick a color to help you identify this option when taking orders and in reports |
| Option quantity | Decide whether the quantity for this option is a single (can only be chosen once) or multiple (can choose a quantity) selection |
| Price modifier | Choose how this option affects the price |
- No modifier: No price change, i.e., $0.
- Amount: Add or subtract a fixed amount (e.g., add pearls +$10, or a discount of -$5). You can enter a negative number.
- Percentage: Increase or decrease the price by a percentage. You must select the percentage calculation base.
For example, if a pizza’s original price is $100, with a price modifer of -$10, an added cheese product option for $15, and a crust upgrade for $20.
If a 10% discount for an opening event is set via a percentage product option, the percentage calculation base is as follows:- Total Amount: The percentage is calculated after adding the item price, item price modifier, and other item product options. [$100 + (-$10) + $15 + $20] * 0.9 = $112.
- Item Price with Modifier: The percentage is calculated after only adding the item price and its price modifier. [$100 + (-$10)] * 0.9 = $81.
- Item Price: Only the item’s own price is included in the percentage calculation. $100 * 0.9 = $90.
| Sub options | Configure more sub-options under this option |
| Designate worklist | Send work items related to this option to a specific worklist (e.g., “Kitchen”) |
| Enable inventory | If you track inventory, enable this to make sure choosing this option takes the needed ingredients out of your stock |
Applying Product Options to Menu Items
Section titled “Applying Product Options to Menu Items”After creating your product option categories and options, you need to apply them to your menu items to make them available during ordering. Here is the process for applying product options:
1. Navigate to Settings > Menu > Products.
2. Select the product category, product, or variant you want to apply the product option category to, and tap the “pen” icon to edit.
3. Enable Product options and select the product option categories to be applied to this product.
4. Tap Save to complete the settings.